Search

Cancellation & Refunds

Q. Can I cancel the order after it is placed ?

We at GetUSCart strive to provide you with the best possible experience while you shop with us online.
You can cancel your purchase before the item has been shipped from our warehouse. The refund amount will be credited back on your payment method. Any cancellation after the item has been shipped from our warehouse would levy cancellation charges. Please refer to the refund policy for further information on refunds.

Q. Can I modify my order after placing it?

Most orders you place on GetUSCart enter the shipping process very quickly so we can get your items to you as soon as possible. Imported Catalogue - If you want to modify your purchase, please contact our Customer Support Executive within 24 hours of your purchase only. Domestic Catalogue - If you want to modify your purchase, please contact our Customer Support Executive immediately. Orders already in the shipping process cannot be modified.

Q. When will I receive my refund for a purchase which has been cancelled?

The refund amount will be credited back on your payment method within 5 working days.

Q. Will I get a complete refund when my purchase is cancelled?

We charge 20% retocking fees for items returned.

Shipping charges are not refunded.