1. Important Reminder
XP-PEN Deco01V2 drawing tablet must be connected to a Laptop/desktop/Chromebook to work, it's compatible with Windows 10/8/7(32/64bit), MAC OS 10.10 or above OS, Chrome OS 88.0.4324.109 and above OS.
2. Connection Tips
Your laptop/desktop needs to have USB-A port available for the connection. If your computer does not have USB-A port, then you need an extra converter for the connection, such as USB-C to USB-A etc. (Depends on what ports that your laptop/desktop has).
3. Install the XP-PEN Driver on Your Computer
1-Before Driver Installation: Please Remove Other Brand’s Driver from your computer and reboot before installing the XP-PEN’s driver, or there will driver conflict problems.
2-Driver Download: Our driver will be regularly updated, so please go to our official web to download the newest driver, and install it on your computer.
3-For Windows Users：Please close all drawing programs and run the XP-PEN driver as Administrator when installing. (IMPORTANT)
4. For Mac Mojave (10.14), Catalina (10.15) and above OS Users:
Mac Mojave (10.14) or above OS has upgraded in the security section, you need to put programs you newly downloaded into the accessibility list first to normally use it. Details steps please see the FAQ section on the XP-PEN web.
5. After-sale Service from XP-PEN
Please checks the Quick Guide, or search XP-PEN online to find a way to us for further assistance whenever you encounter problems with the use of the Deco01V2 graphics tablet, we are always standing by to help! XP-PEN provides a one-year warranty and lifetime tech support.
6. Programs
Please install a programs to your computer before your art creation/online teaching/remote work.
Free drawing programs like gimp, firealpaca, krita , medibang, etc.
Or register your xppen Deco01V2 graphics tablet on xp-pen web to apply for an ArtRage Lite, Explain Everything program.